AI Agents

Wafilife — Multi-Agent AI Customer Support

Wafilife online bookstore homepage

Overview

Built an AI customer-support bot for Wafilife that resolves ecommerce queries end-to-end. Gemini handles image-based scraping of product and catalogue content, while GPT agents are orchestrated through Semantic Kernel and N8N to route prompts, invoke tools, and carry conversation state. A full-stack React and Express.js chat interface sits on top, giving customers and human support agents a shared real-time channel for the conversations the bot escalates.

Key Highlights

  • GPT multi-agent orchestration via Semantic Kernel, with prompt routing and tool invocation
  • Gemini image-based scraping for product and catalogue content
  • N8N workflows wired into the agent loop for automation steps
  • React and Express.js chat interface for real-time customer-agent communication
  • Conversation state handling for live ecommerce traffic on an ASP.NET backend

Tech Stack

  • Semantic Kernel
  • ASP.NET
  • N8N
  • React
  • Express.js

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