Industry Experience

Wafi SolutionsCurrent

Jan. 2025 - Present

AI Engineer

Dhaka, Bangladesh

Engineered a multi-agent AI customer support platform using Semantic Kernel, GPT, and N8N that resolves ecommerce customer queries end-to-end through agent orchestration.
Integrated Gemini image-based scraping so agents can understand product and order content from images and unstructured pages.
Built a full-stack React and Express.js chat interface for real-time communication between customers, AI agents, and support staff.

Tech StackSemantic KernelOpenAI GPTGoogle GeminiN8NReactExpress.jsASP.NET

Set up ERPNext synchronized with the Ntouch.ai Next.js public website for an AI hotel management SaaS, automating lead capture and the lead-to-deal workflow, with Strapi CMS and PostgreSQL for content management.
Built the Strapi headless CMS and React frontend for Aillio with the client's Taiwan frontend team, implementing real-time product synchronization between Strapi and ERPNext.

Tech StackNext.jsReactStrapiPostgreSQLERPNextREST APIs

Delivered ERP solutions for multiple local and international clients, covering HR, payroll, attendance, CRM, accounting, production, stock, and logistics workflows end-to-end across 8 delivered projects.
Haramain Store: migrated a multi-channel ecommerce business to ERPNext, automating Sales, Purchase, Stock, CRM, Telemarketing, HR, and Accounting with KPI dashboards, duplicate-order and courier sync, biometric attendance, and payroll.
Nifty HRMS: built a cloud-based HR platform from scratch with geolocation attendance, payroll with tax slabs, multi-level expense approvals, appraisals, a recruitment pipeline, and role-based dashboards.
Mim & Manami: optimized a garments merchandising workflow from Pre Costing through GMT Costing, Budget, Booking, Material Requisition, and Purchase Order across multiple rounds of stakeholder feedback.
Regent CRM: developed a real estate CRM with Frappe CRM and led the migration of company-wide operations from spreadsheets to ERPNext.
Wafi Office: built an attendance module integrated with the mobile app, covering break management, backlog handling, daily work-hour calculation, and irregularity logging.
Handled full client delivery cycles, including requirements gathering, custom Frappe development, third-party integrations, and post-deployment support.

Tech StackERPNextFrappe FrameworkFrappe HRFrappe CRMPythonJavaScriptMySQL

Sep. 2024 - Dec. 2024

Software Engineer

Dhaka, Bangladesh

Developed a platform connecting students with tutors, powered by a responsive React.js frontend and Django REST Framework backend with secure authentication and tutor listings.
Integrated real-time class scheduling, messaging, and media uploads while optimizing performance and UI/UX for future scale.

Tech StackReact.jsDjango REST FrameworkPythonJavaScript

Jun. 2024 - Aug. 2024

Trainee Software Engineer

Dhaka, Bangladesh

Built a custom ERP platform from the ground up with Django, PostgreSQL, and Bootstrap, onboarding 70,000+ retail stores via store-management and product catalog modules.
Optimized data-processing workflows for fast query performance at scale.
Designed an inventory management system for product exchange between partner organizations, and a route-assignment system allocating non-overlapping territories to the field sales team with Leaflet.js real-time rep tracking.

Tech StackDjangoPostgreSQLBootstrapLeaflet.jsPython

Published Author: IEEE CCWC 2023Published Author: IEEE IEMCON 2022

Sep. 2024 - Dec. 2024

Connecting Students with Tutors

Dhaka, Bangladesh

Built tutor listings and matching so students can discover and connect with suitable tutors.
Enabled class booking, real-time scheduling, messaging, and media uploads to support the tutoring experience end-to-end.